Together we can improve
Aged Care

Together we can improve aged care

UnitingSA’s Client Advisory Committee (CAC) and Quality Care Advisory Committee (QCAC) use lived experience and feedback from clients, their carers and family members to influence the quality of our aged care services.

What is the Client Advisory Committee?

The purpose of the Client Advisory Committee (CAC) is to help us better engage with clients, and their carers or family members, of our residential and community aged care services. Members of this committee will help provide a lived experience perspective of the quality of aged care services.

The CAC will meet twice per year in June and December at our Head Office or online. Clients who are part of the CAC will be supported to attend the meetings.

What is the Quality Care Advisory Committee?

The Quality Care Advisory Committee (QCAC) will comprise one or more client representatives and relevant staff from Aged Care services at UnitingSA.

The purpose of the QCAC is to review the quality of services and provide feedback to the UnitingSA board. It will also meet twice per year in March and September at the UnitingSA Head Office or online.

Who can get involved?

If you would like to be part of the Client Advisory Committee or the Quality Care Advisory Committee you must be:

  • a client/resident of one of our aged care services or homes, or
  • a family member or carer of one of our clients.
You may already be involved in an existing group, forum or committee where you share feedback. We encourage you to continue to participate in these activities and also welcome you to join these new advisory committees.

How to become a client representative:

Client Advisory Committee (CAC)

We are facilitating a workshop on 30 November with any clients and their representatives to provide information about the requirements for the CAC and work together to determine how the Committee will work.

Please register your attendance at the CAC Workshop by clicking the button below.

Fill out your CAC Workshop Registration

Quality Care Advisory Committee (QCAC)

Please complete the QCAC nomination form by clicking the button below.

Fill out your QCAC Nomination

Nominations must be received by 5pm Friday, 17 November 2023.

Find out more

If you would like to find out more about either committee, please call (08) 8440 2161  or email greatclientexperience@usa2024.threeam.dev

Frequently Asked Questions

Nobody can do everything but everyone can do something.

UnitingSA relies on the generosity of donors to help deliver innovative programs and support for people in need across metropolitan and regional South Australia.

“I was feeling depressed and anxious before coming to Taperoo Community Centre and now I feel as though I belong for the first time in my life. The classes have helped me believe in myself and that I am capable of learning.”

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Taperoo Community Centre participant (pictured with Centre Coordinator Kathy)